Attributes affecting Labor Turnover in Public Organizations, Tanzania

Abstract

Due to the increase in workforce turnover in public organizations, especially between 2020 and 2022, the study attempted to look into the factors driving this phenomenon. The Tanzania Revenue Authority (TRA) in Singida was the site of the study. The precise goals of the study are to determine how labor turnover affects organizational performance, assess into the reasons behind TRA's personnel turnover, and pinpoint labor turnover-related patterns and actions. There were 32 staff in the study sample. Utilizing a case study methodology, the research included purposive and simple random sampling procedures, as well as questionnaires, interviews, and documentary reviews to gather data. An exploratory sequential research design was used to assess the data because the study employed a mixed technique. The investigation found that TRA had a notable tendency of labor turnover in 2021. The research claims that in 2021, the organization experienced a significant labor turnover rate, especially among junior staff members who were searching for green postures. The problem stems from headhunting, transfers, friction, and high expectations from junior staff. The study found that poor performance, an overwhelming workload, poor service delivery, and low profitability to compensate for the losses of departing employees were among the repercussions. The government should improve working conditions in public organizations so that employees can work in an environment that is comfortable, safe, and healthy, per the study's recommendations. In order to accomplish the organization's goals, employees must also follow its policies, procedures, and regulatory frameworks. Management or leaders must also try to improve performance by rewarding and promoting their employees. The sample size was one of the study's drawbacks; smaller sample sizes increase the likelihood of chance results and lower the study's statistical power. Because research sometimes needs to be finished by a specific date, whether that date is established by academic calendars, funding cycles, or other situations, resource limitations include time limits. The study suggests that in order to ascertain whether the problems at Singida TRA can have an impact on other TRAs, future research should collect data from several TRAs. Additionally, instead of using two research approaches like this study did, researchers should try to use a bigger sample size.

Key Words: Attributes, Labour Turnover