Impact of the Government Electronic Payment Gateway (GePG) on Revenue enhancement in Higher Education Institutions: A case of Arusha and Moshi Higher Learning academic institutions

Abstract

The digital revolution has profoundly impacted various sectors globally, including Higher Education institutions. This research, seeks to assess the impact of GePG on revenue enhancement in Higher Education institutions in Tanzania, with a specific focus on Arusha and Moshi Higher Learning Academic Institutions. This study employed a mixed-methods approach, combining quantitative and qualitative research techniques. Findings revealed a significant increase in revenue in post-GePG implementation, attributing this to enhanced financial transparency and more predictable revenue streams. However, variations in the degree of change suggested differing levels of GePG integration. The study also identified comprehensive staff training and strong leadership support as key in GePG adoption, though the extent of strategic integration varied, indicating diverse execution levels across institutions. GePG's impact on revenue collection was positive, with most institutions reporting increased revenue and improved payment compliance, but disparities were noted in administrative cost savings and revenue collection frequency. The GePG has improved financial management in higher education institutions, leading to consistent revenue streams. Successful strategies with GePG include effective staff training and integrating the system with existing institutional processes. We recommend to enhance GePG utilization tailored by individual institutional needs, optimizing GePG strategies through a center of excellence, strengthening staff training programs, and standardizing the adoption of digital financial strategies.

Keywords: Government Electronic Payment Gateway, Revenue Enhancement, Higher Learning Academic Institutions